Support the HR function across recruitment, HR operations, HRIS administration, performance management, learning, and employee relations. Own day-to-day HR processes, maintain high data accuracy in the HRM system, and help deliver a great employee experience.

Key responsibilities

Talent acquisition

• Manage end-to-end hiring for assigned roles: intake, sourcing, screening, interviews, offers, and onboarding.
• Maintain an up-to-date pipeline and hiring dashboards.

HR operations and HRM system

• Administer the HRM/HRIS (e.g., SAP SuccessFactors, Oracle HCM, Workday, BambooHR) including data entry, workflows, permissions, and standard reports.
• Ensure 100% data accuracy, timely uploads, and audit readiness.
• Drive adoption of self-service, FAQs, and SOPs.

Onboarding and offboarding

• Coordinate pre-boarding, orientations, induction schedules, probation tracking, exit formalities, and knowledge handover.
• Run periodic NEO feedback and improve the process.

Performance and compensation support

• Coordinate goal setting, check-ins, and appraisal cycles in the HRM system.
• Prepare calibration packs and cycle analytics.
• Support salary reviews with clean data and letters.

Learning and development

• Run training needs analysis with managers.
• Schedule internal and external programs, track attendance, and evaluate effectiveness.

Employee relations and engagement

• Be the first point of contact for policy queries and grievances, escalating where needed.
• Plan engagement activities and pulse surveys.
• Track actions to closure.

Payroll and benefits coordination

• Provide accurate monthly inputs to payroll (new hires, exits, changes, leaves).
• Reconcile benefits enrollments and resolve employee issues with vendors.

Compliance and policy

• Keep employee files and records compliant.
• Assist with internal and external audits.
• Update policies, forms, and SOPs with version control.

HR analytics and reporting

• Publish weekly and monthly HR dashboards: headcount, hiring, turnover, attendance, leave, training, diversity, and engagement.
• Present insights and recommendations, not just numbers.

Projects and improvement

• Lead or support HR projects such as HRM system enhancements, process automation, and policy refreshes.
• Document processes and drive continuous improvement.

Qualifications

• MBA in Human Resource Management (required).
• 3–5 years of hands-on HR experience, including strong HRM/HRIS administration (required).
• Fluent in English, spoken and written (required).

Skills and competencies

• Solid knowledge of core HR processes and employment basics.
• Strong HRM/HRIS skills: configuration, workflow troubleshooting, and reporting.
• Proficient with Excel/Google Sheets and presentation tools.
• Clear communication and stakeholder management.
• High attention to detail, confidentiality, and integrity.
• Problem-solving mindset with a service focus.

Success metrics (KPIs)

• Time to fill and quality of hire for assigned roles.
• HRIS data accuracy and on-time completion of transactions.
• Onboarding completion within SLAs and new hire satisfaction.
• Performance cycle timeliness and completion rates.
• Training participation and post-training effectiveness.
• Payroll input accuracy and ticket resolution TAT.
• Engagement survey participation and action closures.
• Audit findings closed on time.

Nice to have

• Experience in [your industry] or multi-site operations.
• Exposure to HR analytics tools or basic SQL.
• Change management or project coordination experience.

Equal opportunity

We are an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate on the basis of any protected characteristic.