We are looking for a friendly, professional, and customer-oriented Client Relationship Officer to join our team. You will be responsible for managing client relationships, addressing their needs, and ensuring excellent service and satisfaction.

Key Responsibilities:

• Build and maintain strong relationships with clients

• Respond to client inquiries and resolve issues promptly

• Provide information about products or services

• Identify opportunities to upsell or cross-sell offerings

• Maintain accurate client records and documentation

Requirements:

• Excellent communication and interpersonal skills

• Customer service or client management experience is an advantage

• Organized, detail-oriented, and able to multitask

• Proficient in MS Office and basic computer skills

• High school diploma or higher (Bachelor’s degree preferred)