We are looking for a passionate individual to fill our Accounts Assistant vacancy.

Features & Benefits of the role: 

• Full-time
• Opportunities for promotion and career progression

Job Responsibilities:

• Invoice Management: Code and enter purchase invoices into the system; process customer invoices and raise credits or replacements when necessary.
• Customer Support: Respond to customer inquiries by phone or email, process orders, provide tracking information, and resolve account issues.
• Collections & Payments: Maintain aging reports, follow up on overdue payments, and assist with supplier payment runs.
• Financial Management: Help manage budgets, run bank reconciliations, and assist with financial forecasting.
• Credit Control: Monitor outstanding debts, contact customers about overdue payments, and manage credit risk assessments.
• Database & Records: Keep customer records up-to-date, ensure billing information is accurate, and manage disputes.
• Team Collaboration: Work with sales and other departments to ensure smooth operations and customer satisfaction.
• Ad-Hoc Tasks: Perform other administrative tasks as needed, including managing credit card expenses, handling contractor payments, and preparing reports.

Experiences and skills;

• Accounting Experience: At least 1 year of experience as an accountant, ideally in a practice environment or with an educational background in accounting/finance.
• Software Knowledge: Experience with Xero, QuickBooks, or Sage (both desktop and online) is a plus. Training will be provided.
• Organizational Skills: Excellent at staying organized and managing tasks.
• Customer Service: 1-2 years of customer service experience.
• Interpersonal Skills: Able to build strong relationships and work well with others.
• Detail-Oriented: Methodical, accurate, and focused on details.
• Self-Motivated: Can work independently in a fast-paced environment and take initiative.
• Process-Driven: Ability to follow and improve processes.
• IT Proficiency: Strong in Excel and accounting software (Xero, QuickBooks, Sage).
• Communication: Excellent verbal and written communication skills, with the ability to liaise professionally with clients.*
• Team Player: Willing to collaborate and work with others. Proactiveness is key.
• Analytical Skills: Strong technical accounting and analytical skills.
• Attention to Detail: Highly focused on accuracy and organization, especially when working under deadlines

*Excellent verbal and written communication skills in English (a MUST)