| Job Title: |
|
Customer Service Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
2 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
23 to 30 years |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years3 Years |
| Salary Range: |
|
PKR 40,000 to 50,000 per Month |
| Apply By: |
|
Oct 8, 2024 |
| |
|
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| |
|
|
|
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| Job Description: |
- Fluent in English
- 1 year of Customer Service experience
- Ability to work full-time night shifts
- Proficient in providing technical support over email and chat using Zendesk CRM
- Strong communication, problem-solving, adaptability, and time-management skills
Responsibilities:
- Provide exceptional technical support over email and chat
- Utilize Zendesk CRM and related tools to address customer inquiries
- Demonstrate excellent communication skills and problem-solving abilities
- Manage time effectively to ensure timely resolution of customer issues
Screening Questions:
- What is your level of proficiency in English?
- Are you comfortable working in night shifts?
- How many years of Customer Service experience do you currently have?
|
| Company Information |
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Company Name: Supportics
Company Description:
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