Responsibilities:

• Develop scope and define backlog items epics/features/user stories that guide the agile software development team
• Prior experience on a scrum team
• Knowledgeable in techniques to fill in gaps in scrum
• Ability to determine what is scrum and what is not
• Experience with successful Agile techniques
• Solve product-related problems, make decisions, and complete trade-off analysis to stay on track toward business deliverable commitments
• Draft key objectives and results, and strategies and apply the data for the product to make business decisions
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies
• Collaborate with stakeholders during the visioning and concept development of a product
• Owns the product roadmap
• Accountable for the created products, delivering in the product model, and communicating the product needs with business partners
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with a maximum value that are aligned with product strategy
• Identifies and helps the client understand the business model, value, and value proposition
• Develop and maintain an appropriately prioritized backlog of user stories for implementation
• Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams
• Represents the team in front of stakeholders, clients or users
• Work closely with product management and senior management in order to create a product that fits the company portfolio.

Reporting Management:

• Develop and implement standardized reporting frameworks and templates for project progress, status, and key performance indicators KPIs
• Coordinate with project managers and stakeholders to gather relevant data for reporting purposes
• Generate regular reports on project status, risks, issues, and dependencies for distribution to stakeholders
• Analyze and interpret project data to identify trends, variances, and areas requiring attention
• Present reports to senior management and project governance bodies, providing insights and recommendations for decision-making.

Control Processes:

• Establish and maintain project control processes and procedures in alignment with organizational standards and best practices
• Monitor project activities to ensure compliance with established control measures, including budget, schedule, quality, and scope
• Conduct regular reviews and audits of project documentation, deliverables, and processes to identify gaps or deviations from standards
• Implement corrective actions and preventive measures to address identified issues and mitigate risks
• Provide guidance and support to project teams on adherence to control processes and resolution of control-related issues.

Risk and Issue Management:

• Facilitate the identification, assessment, and prioritization of project risks and issues
• Maintain risk and issue registers, tracking the status of mitigation and resolution efforts
• Collaborate with project teams to develop and implement risk response strategies and contingency plans
• Communicate risk and issue status updates to relevant stakeholders, highlighting potential impacts on project objectives and timelines.

Continuous Improvement:

• Drive continuous improvement initiatives within the PMO, focusing on enhancing reporting capabilities, control processes, and risk management practices
• Collect feedback from stakeholders and project teams to identify opportunities for optimization and refinement
• Recommend and implement enhancements to tools, templates, and methodologies used for reporting and control activities.