| Job Title: |
|
Call Center Agent |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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18 to 35 years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 25,000 to 25,000 per Month |
| Apply By: |
|
Aug 21, 2017 |
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| Job Description: |
Crunchpress is looking to hire male and female Call Center Agents to make sales / outbound calls for their USA based Web Development and S.E.O business.
Working as part of a busy customer service team, this is a great opportunity to utilize your customer service skills within a friendly and professional call center environment. You will mainly be making outbound calls relating to Web Development and SEO. You will be required to make calls and answer queries via calls and emails. You will also be asked to provide support to the customers and customer service team. If successful in the role, you will receive a good basic salary along with excellent benefits including 5% Commission on each sale and a bonus.
You will receive a comprehensive training and know how about web and SEO script on how to sell. After you are hired a training session will take place and after 3 months’ probation period you will be a given a permanent job letter.
Performance Objectives:
Excellence
- Forward on escalated calls in the correct manner
- Maintain and develop knowledge of web, and SEO
People
- Provide support to all customers
- Support team members during busy periods
Clients
- Answer the phones calls and respond to members queries to set service standards
- Provide an efficient, professional service to meet all clients’ needs and to promote Gadook.com
- Communicate with members via calls and emails
- Make outbound calls
Financial
- Hit individual and team targets
- Ensure timely completion of timesheets
JOB TIMINGS
USA Shift: 09:00 PM to 05:00AM (1 hour break) |
| Company Information |
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Company Name: CrunchPress
Company Description:
CrunchPress (Pvt) Ltd is a full service Pakistan based BPO and software house. We have marketing offices in USA and South Asia.
We deliver digital solutions related to web, mobile and business automation to our clients worldwide. We have been outsourcing for the last 3 years and finally decided to open our own development branch here in Lahore.
CrunchPress is looking for people who are interested in developing their career with us. Successful candidates should enjoy working in a well-managed team environment; have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an organization that has high quality values.
Why Join CrunchPress
- Structured learning, development opportunities and career growth.
- Performance based rewards and annual/semi-annual increments.
- Healthy and friendly working environment which leads to greater job satisfaction.
- Open door policy offering accessibility and approachability to all our employees.
- CrunchPress is an equal opportunity employer and believes in long term hires.
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