Responsibilities

• Operate ticketing system
• Communicate with customer to acknwledge them about ticketing
• Can speak english to communicate with foriegn customers.

Required Qualifications

• Passion for the Pathrise mission and for creating a positive customer experience
• Strong verbal and written communication skills
• High conscientiousness and exceptional organizational skills with low error rate
• Strong de-escalation skills and intuition for driving alignment with customers
• Ability to work collaboratively, autonomously, and manage ambiguity
• Bi-annual team building offsites and monthly virtual happy hours