System Administrator
• 3-5 years of related work experience.
• Requires strong written and verbal communication skills.
• Customer service orientation and strong interpersonal skills necessary in order to work effectively within the Information Technology department and with other operational stakeholders.
• Strong capabilities working to plan and meeting deadlines.
• Outstanding knowledge and skills in PC and notebook computer environments.
• Fully utilizes standard, required tool sets (Remedy, PWA, ITIL, etc.)
•System Administrator - AIX Platform Engineer
Responsibilities:
• Provide day to day operational support of all infrastructure related to AIX servers.
• Actively participates in the resolution of service now tickets by taking ownership of tickets, resolving and closing with proper detail.
• Works with other engineers to support the closure of tickets where applicable.
• Participates or Leads in P1/P2 type incidents by actively sitting on MIM (Major Incident Management) bridges.
• Provides regular status updates to peers and management.
• Able to translate complex technical issues into layman's terms to provide executive updates.
• Identifies gaps in standards and acts as key contributor/driver in developing and documenting standards as they relate to the global server platforms.
• Implements those standards using toolsets to minimize configuration drift and within the server platforms and underlaying systems. Includes recommending toolsets when gaps are identified.
• Proactively monitors and tune systems to achieve optimum performance levels; provide performance statistics and reports.
• Provides oversight and participates in disaster recovery planning and execution.
• Consulted on complex issues during DR testing.
• Demonstrated ability in being a lead for projects based on IT initiatives.
• Ownership of key tasks/milestones to achieve a successful implementation/closure