CSR / Customer Service Representative  
Grab Tech Solutions   More jobs from this company

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Job Title:   CSR / Customer Service Representative
Category:   Client Services
Total Positions:   1
Job Location:   Karachi
Gender:   No Preference
Age:   20 to 40 years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   5 Years
Salary Range:   PKR 45,000 to 60,000 per Month
Apply By:   Mar 14, 2020
     
     
 
Job Description:
  • Will be responsible for answering customer calls
  • Completing a trouble ticket and submitting to our Senior CSR staff for review and follow up
  • The candidate will need to thoroughly collected the required data from the customer along with the concerns and advise customer that they will get a follow up within 24 hours of submission of the request.
  • Ability to use simple navigation of the internet to find data
  • Experience using Google Sheets is a must
  • Easily adapts to changes in processes as needed
  • Attention to detail
  • Excellent accuracy in data entry
  • English fluency speaking is a must requirement
  • 5 Days a week only. (Saturday & Sunday off)
  • Night Shift Only

Company Information
 
Company Name:  Grab Tech Solutions
Company Description:
pGrab Tech Solutions/p

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