We are looking for a well-spoken Telesales Representative to be responsible for soliciting memberships and donations over the telephone. The Telesales Representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
Responsibilities:
• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
Requirements:
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem solving skills.
• The ability to handle rejection and stress in soliciting customers.