| Job Title: |
|
Customer Sales Representative (CSR) |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
|
Lahore |
| Gender: |
|
Female |
| Minimum Education: |
|
Matriculation |
| Career Level: |
|
Intern/Student |
| Minimum Experience: |
|
FreshLess than 1 Year |
| Salary Range: |
|
PKR 18,000 to 50,000 per Month |
| Apply By: |
|
Feb 10, 2020 |
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| Job Description: |
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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| Company Information |
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Company Name: ALM Solutions BPO
Company Description:
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