Job Objective
System engineer (Windows & Virtualization Environment) is responsible to provide all systems operational support related to KMBL Windows Environment & virtualization environment administration and Management activities across the Bank.
Key Responsibilities
1.Microsoft Infrastructure Management which includes
a.Active Directory Administration
i.User and Computer Management
ii.DNS Service Management
iii.Sites and Services Management
iv.Group policies Management
v.Active Directory Tuning
vi.Powershell Scripting for Task Automation
vii.Daily, Weekly, Monthly Reporting of AD Users and Groups
b.Exchange Server Management at PR and DR Site
i.User management
ii.Email Group Management
iii.Meeting Room Reservation/Scheduling
iv.Defining Quota Policies
v.Address Book Management
vi.Exchange Server DB Management
vii.Migration of users from Mailbox Databases to maintain DB Size
viii.DAG Management
ix.Log Management
c.Lync Server Management
i.User Management
ii.Integration with AD & Exchange
iii.Upgradation and Maintenance
d.File Server Management at PR and DR Site
i.DFS Management for data Replication
ii.Folder Redirection Management for all Branch Users
iii.File Server Replication using DFS between PR and DR Site
iv.Share Permissions Management
e.Print Server Management at PR and DR Site
i.Administering Print Server at PR and DR Site for Branches
ii.Administering Print Server for Corporate Office Printers
iii.Scheduled Maintenance of Print Servers across KMBL
f.Branch and Corporate TS Servers Management at PR & DR
i.Creating New Servers for Branches
ii.Resource Management and Planning for New Servers.
iii.TS Licensing Management
iv.Branch User’s Profile Redirection Policies Management
g.Patch management
i.Planning of Monthly Patching Activity based on Monthly Security Bulletin from Microsoft
ii.Patching All Windows based Servers at PR and DR Site.
iii.Managing GFI Languard Server by Updating its Patches
iv.Coordination with Application and Other Relevant teams for Patch management
h.Managing GFI Products
i.Administration of GFI Languard for Windows Patching
ii.Administration of GFI Endpoint Security for Managing USB Access Across KMBL
iii.Administration of GFI Mail Essentials for Managing Antispam Filtering for Email Server
iv.Administration of Email Archiving using GFI Archiving Solution
i.Infrastructure monitoring
i.Administering Zabbix/SolarWinds Server at PR and DR Site.
ii.Configuring Custom reports and Alerts for Critical Server
iii.Maintenance of Zabbix servers
j.Resolving NOC Forwarded Alerts
i.Active Monitoring Alerts received from Noc Team
ii.Taking action for Resolving critical issues on urgent basis
iii.Communication with Noc team with any planned activity and downtime of Servers.
k.HDMS Tickets Resolution
i.Resolving HDMS Calls on Daily Basis
ii.Creating Task and follow up to resolve tasks
iii.Infrastructure Level Change Management through Change Procedure in HDMS
iv.Adding Problem Resolution in Tickets related to MS Windows/VMware
2.VMware VSphere / OVS Management Which Includes
a.VMware Environment Management
i.Creating New Servers as per requirement
ii.Virtual Resource Management (Compute, Storage, Networks)
iii.V2V Migration
iv.P2V Migration
v.Creating Templates to fulfill user requirement
vi.Installing and Managing Hypervisor Hosts
vii.Server’s Snapshot and Cloning
viii.User Management with SSO
ix.VRealize Operations Administration, Management and monitoring
x.Patch management of ESXI Hosts
xi.Managing VMware Cluster across PR and DR Site
xii.Mapping Datastores on Hypervisors
xiii.VMware Reporting with PowerCli
3. DR Site Readiness Preparation for BCP /DR-Drill
a.Infrastructure Readiness for DR-Drill
i.Preparing/Managing Branch TS Servers for DR-Drill
ii.Preparing and Managing Print Servers
iii.Managing File Servers Replication
iv.Patch Management of DR-Site Servers
v.Email Server Management at DR-Site
vi.Configuring HDMS Server by Restoring Latest DB during DR-Drill
vii.Configuring Email Routing
viii.DR- Switchover Activity During DR-Drill
b.Daily DR-Checklist
i.Verifying and ensuring all Servers are Up and running at DR Site
ii.Daily Reporting of DR-Site Readiness via HDMS
iii.Resolving any Issue on DR Site if exist during verification
4.Audit and Compliance Assurance
a.Information Security Compliance & Audit
i.Point of Contact (POC) for IS Team for Security patching
ii.Configuration of Baseline Security for Servers.
iii.Assist IS Team for Verifying Baseline Security
iv.Monthly updates on Servers Patch Status
v.Removing Vulnerabilities on Servers identified by IS Team
vi.Assisting IS Team with IS Auditing of Windows Environment
b.Assisting Internal Audit Team in IT Audit
i.Providing required Information to Audit
ii.Assisting in Tasks related to Audit for IT infrastructure
iii.Assist in Verification of Audit policies to Audit Team
iv.Resolving the Audit Findings
c.Strong CAB management
Job Requirements:
Education
Master in IT/ Engineering/ Computer Science from a reputed HEC-recognized university/institution.
Skills
- Managing and Administering Active Directory, DNS, DHCP, File Server and Print Server at enterprise level.
- Hands on Experience with Group policies, Permissions
- Hands on Experience with MS Exchange and Skype for Business Servers
- Hands on experience on VMware, Oracle OVS, VCenter, vRealization Operations & relevant technologies.
- Skilled in Red Hat & Oracle Linux and Windows.
- Should have ability to schedule & script the routine jobs, experience with automation tools to schedule the routine jobs and minimize manual interventions is a plus.
- Must have worked in an enterprise environment in excess of 200 servers.
- Ability to work independently on projects and duties without constant supervision.
- Exhibits and upholds KMBL’s values and social performance objectives.
- 24/7 Availability.
- Strong change management knowledge
Duration & Nature of Previous Experience:
Minimum of 3 years of experience with 2-3 years of experience in a similar position or equivalent in a large organization with multi-branch architecture.
